Privacy Policy

This Privacy Policy explains how roq.info and roqaudio.com (“we,” “us,” or “our”) websites collect, use, disclose, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

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📋 Data Controller Information

The data controller responsible for your personal data is:

ROQ Audio 

Email: info@roqaudio.com

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📦 What Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name, username, or similar identifier

• Contact Data: Email address, phone number

• Technical Data: IP address, browser type, operating system, device information

• Usage Data: Pages visited, time spent, interaction logs

• Marketing Preferences: Opt-in status, communication preferences

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⚖️ Legal Bases for Processing

We process your data under one or more of the following lawful bases:

Purpose of ProcessingLegal Basis

Account creation, service deliveryContractual necessity

Marketing communicationsConsent

Analytics and site improvementLegitimate interest

Legal complianceLegal obligation

You may withdraw consent at any time without affecting the lawfulness of prior processing.

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🍪 Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can manage your preferences via our [Cookie Settings Panel] or through your browser.

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🔁 Data Sharing and Transfers

We may share your data with:

• Trusted third-party service providers (e.g., hosting, analytics)

• Legal authorities when required

• Affiliates and subsidiaries for internal operations

 

International Transfers: If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

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🔐 Data Security

We implement technical and organizational measures to protect your data, including:

• Encryption

• Access controls

• Regular security audits

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🗓️ Data Retention

We retain personal data only as long as necessary for the purposes outlined or as required by law. Retention periods vary depending on the type of data and purpose.

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🧍 Your Rights Under GDPR

You have the right to:

• Access your personal data

• Rectify inaccurate or incomplete data

• Erase your data (“right to be forgotten”)

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

• Lodge a complaint with a supervisory authority

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To exercise these rights, contact us at info@roqaudio.com

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👶 Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

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📬 Contact Us

If you have questions or concerns about this policy or your data rights, contact us at info@roqaudio.com